Everything about a computer Hardware, Software, Networking, Storage etc.
You will understand the true meaning of IT and how it works
Students will gain skills to troubleshoot, problem-solve, and understand issues in networking, operating systems, and security
You will learn why IT is the right field for your career
Different components of IT
The course will help you prepare for for CompTIA IT Fundamentals exam.
Binary language (1 and 0), OSI Model, SAN, RAID, computer architecture.
Microsoft Windows Administration
Information About Endpoint IT Information Security and Antivirus Software
AI Tools for IT Technical Support
Prompt engineering for IT Troubleshooting
Windows User Management
IT Troubleshooting and Diagnosing Common Computer Issues
Network hardware and concepts
IP addressing
PC components and their functions
Learn how to install Windows
The Windows 11 settings app
Managing your files and folders
Diagnosing common computer issues
IT security fundamentals
Wireless networking standards
IT Helpdesk career advancement
Understand the essential components of a computer and IT hardware.
Grasp the basics of networking, including IP addressing, routing, and network protocols.
Learn how to protect systems and networks from cyber threats.
Design and implement effective backup strategies.
Explore the fundamentals of Voice over IP (VoIP) systems.
Develop critical troubleshooting skills for real-world IT support scenarios.
Build confidence in delivering exceptional IT support services.
How a Support / Service Desk operates
Tools to use and install
Create, assign, resolve, and close a ticket
Hardware concepts
Operating Systems
Microsoft Office
Troubleshooting basic IT issues
ITIL key terms
Tips from experts
Understand how computer works
Be able to troubleshoot and identify any IT issue
Have a deep understanding on IT troubleshooting
Understand the IT Troubleshooting Process
Be able to troubleshoot, identify and fix any failed Laptop or Computer
Be able to troubleshoot, identify and fix any failed Printer
Be able to troubleshoot, identify and fix any failed Motherboard
Be able to troubleshoot, identify and solve Network Connection errors
You'll learn some easy solutions for complex problems that you face in IT Support jobs.
You'll feel confident by learning and resolving the most common issues related to systems.
You'll learn to prepare a virtual test lab on Hyper-V Virtualization technology for practice without any worry.
Installing Windows 10 and making Bootable USB with CMD without any third-party tool.
Resolve most of by performing advance System Troubleshooting without Reboot the system.
Optimize System Performance (Fix Slowness Issue) by tweak Startup, Service, Cleanup disk & Apps Etc..
Active Directory Setup from scratch
Active Directory Introduction
File System Related Troubleshooting
Windows 11 / 10 Command line Administration
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